Privacy Policy

At any time you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. To do this, you need to submit your request by email

Your request must be accompanied by the following information: Full Name, Address, telephone and email.

We will have a maximum period of 14 calendar days to respond to your request and we will inform you about the origin of it through email or phone call.

The personal data we collect is intended to [follow up the procedure of reservations and registration of our guests, as well as the provision of our services, to comply with the legal obligations of the hotel and as a guarantee and protection of its heritage, and for this we require the following:

~ Full Name
~ Current address and / or card address with which you wish to pay for the product or service and / or billing and RFC address
~ Bank Card Information with which you wish to pay the product cto or service
~ Email and landline or mobile contact phone

In case of not having this information we would not be able to [make the reservation and registration, as well as the transactions necessary for the collection and / or billing of the amount, inform about the provision of our services and comply with the obligations of the Hotel with the client and third parties].

We inform you that we use cookies and web beacons to obtain personal information from you, like the following:

• Your browser type and operating system.
• The Internet pages you visit.
• The links you follow.
• The IP address.
• The site you visited before entering ours.

Your personal data will be used for the following purposes:

• Provide services and products required;
• Inform about new products or services that are related to the contracted or acquired by the client,
• Give compliance with obligations contracted with our clients,
• Inform about changes of our products or services,
• Evaluate the quality of the service, and
• Conduct internal studies on consumption habits.

Your personal data will be used to provide the services and products required, as well as related activities.

Hotel Cabañas Claro de Luna is responsible for the processing of your personal data.

How to contact us:
Privacy Office: Consuelo Enríquez
Address: Gran Vision Avenue, 718, Curacus Avenue, 33200, Creel Bocoyna, Chihuahua, Mexico.
Telephone: (635) 456 0868

We do not make transfers of your personal data to third parties.

We reserve the right to make changes or updates to this notice at any time. privacy, for the attention of new legislation as or jurisprudentials, internal policies, new requirements for the provision or offer of our services or products and market practices.

These modifications will be available to the public through the following means:

(I) Visible ads in our establishments or customer service centers;
(II) Brochures or brochures available in our establishments or customer service centers;
(III) On our website [www.cabanasclarodeluna. com, privacy notice section];
(IV) Or we will send them to the last email you provided.

The date of the last update to this privacy notice: [16 / July / 2019]